Privacy Policy

Introduction

This privacy notice for Finbite describes how and why we might collect, store, use and/or share ("process") your information when you use our services ("Services"), such as when you:

• Visit our website at www.finbite.in, or any website of ours that links to this privacy notice
• Use our WhatsApp API, Instagram automation, Messenger automation or CRM products
• Engage with us in other related ways, including sales, marketing or events

If you do not agree with our policies and practices, please do not use our Services. If you have any questions, contact us at [email protected].

What information do we collect?

We collect personal information that you voluntarily provide to us when you register for the Services, express interest in our products, or otherwise contact us. This may include:

• Names, phone numbers and email addresses
• Business name and business details
• Usernames and passwords
• WhatsApp, Instagram and Messenger conversation content processed through the platform on your behalf

We do not knowingly process sensitive personal information. Some information (such as device and usage data) may be collected automatically when you use our Services.

How do we process your information?

We process your information to provide, improve and administer our Services, to communicate with you, for security and fraud prevention, and to comply with applicable law. We only process your information when we have a valid legal reason to do so, and may ask for your consent where required.

In what situations do we share your information?

We may share information with the following categories of third parties, only as needed to operate our Services:

• Meta / WhatsApp Business Platform, as required to deliver messaging services
• Business tools you choose to connect, such as Google Sheets, via our integrations, webhooks or REST API
• Service providers who support hosting, analytics and customer support
• Authorities, where required by law

We do not sell your personal information.

How do we keep your information safe?

We have implemented appropriate organizational and technical security measures to protect your personal information. However, no electronic transmission or storage system is 100% secure, and we cannot guarantee that unauthorized third parties will never be able to defeat those measures.

What are your rights?

Depending on where you're located, you may have the right to access, correct, delete or restrict the processing of your personal information. To exercise these rights, contact us at [email protected] and we will respond in accordance with applicable data protection laws.

Updates to this notice

We may update this privacy notice from time to time. The updated version will be indicated by a revised "Last updated" date and is effective as soon as it is accessible.

Contact us

If you have questions or comments about this notice, you may contact us at [email protected], call +91 82005 92630, or write to us at R V Desai Road, Vadodara, Gujarat, 390001, India.